Service Uptime Guarantee in Shared Hosting
When you get a shared hosting plan from our company, we ensure that your Internet sites are going to be operational no less than 99.9% of the time. We have basically got rid of the web server downtime by using an advanced cloud hosting platform in which separate groups of web servers handle each individual part of the overall service - files, databases, e-mail messages, and so on. In that way, should there be an issue with a server, the other servers inside the cluster will simply take over and your internet sites will not be affected whatsoever. In order to avoid any infrastructure problems, we furthermore have diesel-powered backup generators and a number of independent Internet providers. Skilled administrators monitor the servers 24/7 to handle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every semi-dedicated server package obtained through our company. You can forget all about about your web site being inaccessible for whatever reason since we use a top-notch cloud internet hosting platform with a custom-built load balancing system. Instead of running everything on a single web server and risking one service to take everything down, we've spread the many services among their own clusters of servers. To put it differently, your files, database, e-mails, stats, and so on, are addressed by separate clusters, so the failure of one server will have no impact on the overall service or on your websites. Multiple backbone Internet providers and diesel backup generators ensure that infrastructural problems will not affect your websites either. We have hardware and software firewalls as well as a competent team of admins to check on the incoming and outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is guaranteed by several Internet providers and diesel powered backup generators. In addition, we use new hardware for the physical servers in which the VPS accounts are created to avoid any possibility of hardware dysfunction and every part has been tested thoroughly. The security of your information is guaranteed by employing enterprise-level hard drives working in RAID and the uptime warranty time includes all maintenance procedures, so your web sites are going to be operating virtually without any disturbances. Our expert professionals will resolve promptly any software issue that could surface, so even if there is a problem with a different VPS server account on the physical server, your VPS will not be affected. The web server uptime is listed on our internet site and not hidden in our Terms of Service because we can keep our promise and provide an incredibly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
When you purchase a dedicated server through our company, we guarantee that it'll be operational at least 99.9% of the time. For a start, your web hosting server is going to be built with new and meticulously tested hardware components and we'll not make any compromises about this. Our data center in the town center of Chicago has powerful diesel backup generators, so even in the case of an outage your machine will still be working and with numerous redundant Internet providers, your web sites are going to be available if there's any connectivity issue. In case there is any unforeseen conditions, we have skilled system admins that keep an eye on all web servers constantly and they can take action straight away to eliminate the issue in a very timely manner. Last in sequence, but not last in importance, our servers have software and hardware firewalls to prevent the undesired traffic in the case of a DDoS attack.