A 99.9% Server Uptime
The primary benefit of developing your own shared hosting system is that you do not have to worry about compatibility – you design a special set of software apps in such a way so as to work with a given set of hardware elements. The result is something a lot more solid and reliable, because there are less potential chances of failure. We have built our cloud hosting system using time–proven hardware components together with a heavily modified version of SELinux in order to set up a totally safe home for your own web sites.
This is the reason why, with each of our shared hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it’s vital that you also set up your own network infrastructure. Because of this, we set up a custom–configured internal network in each one of our data center facilities. Based on premium–quality Juniper routers and switches, our internal network allows for astoundingly fast data transmission speeds and is fully redundant.
As a result, you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, no matter which hosting offer you’ve picked.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your cash at risk, you cannot feel really secure. This is exactly why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel content with our web hosting service or if you would like to get a bit more robust web hosting solution, like a VPS servers or even a dedicated servers – you will get your money back in full, without obscure costs or return charges.
24/7 Technical Support
If you have ever had to wait around for hours to receive a response, you know how frustrating this can be, even more so if your site is on the line. That is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be at your disposal and they’ll respond to you within sixty minutes. And the best part is that their average ticket response time is less than twenty minutes!