• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to offering a fast and proper reply to each ticket submitted by a client. Our skilled help desk support team members will review your problem and will think of the most efficient solution. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, the average support ticket response time has proven to be twenty minutes.

  • Top quality support service
  • A Premium Tech Support Service

  • Each member of our customer service team has many years of experience in the shared hosting arena and the majority of them have worked for us for at least 5 years. They all are ready to answer all your requests in the most efficient way possible.

  • Intuitive help center
  • An Easy–to–Browse Help Center Section

  • To help you find a quick tip on how you can use a specific service, we have incorporated a really intuitive Help section in our Online Control Panel. You can search through a huge collection of web hosting account administration articles and website administration articles, check out the F.A.Q. library or watch our educational video tutorials.