Q: Why should I move my site? What does website migration involve?
A: When your current web hosting provider can no longer measure up to the needs of your web site, or if you experience constant downtime, or if you have to wait for hours for the client care staff to respond to you, it might be a good idea to change your hosting provider, i.e. to transfer all the files for your web sites along with your databases from your current provider to your new provider. At Eurobigweb, we understand that this can often be difficult and time–consuming. This is why we will do all that for you for free!Our highly capable technical staff will transfer your web site content from your present web hosting provider to us. Our technicians have got a lot of experience migrating websites and are able to take care of everything – from a normal WordPress weblog or Joomla™ CMS–powered site, to a very complex, custom–built app.
Q: How long will it take for my site to be migrated over to your platform?
A: While we cannot give you an exact time window, since there are lots of factors, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our very best to migrate your website within 48 hours, and in some cases – within 24 hours (if the content is not large).
Q: My personal privacy is vital to me. What information do you require?
A: Yes. We’ll need to have the name of the site that you want us to transfer. We will also require a way to access your current hosting account so that we can get the files pertaining to your website.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my web site be offline during the migration?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your old web hosting provider. When the migration is done, we’ll ensure that everything is functioning properly and that the integrity of your content is not compromised prior to telling you that the migration is completed. Then we’ll explain to you how to move the domain over to your hosting account with us and how to update the DNS resource records.
Q: Will my present hosting provider need to provide any information/help?
A: While we move your website content, your hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.
Q: Does it make any difference what platform my present provider is using?
A: Yeah. We support all common Linux–driven web hosting platforms. We don’t support Windows–driven web hosting platforms, since we do not offer Windows hosting solutions ourselves.In addition, we do not support proprietary website creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.